Who this is for: self-serve plans (Free, Starter, Pro, Enterprise). If you bought a Cleanlist AppSumo lifetime deal, your features, limits, and pricing are different. See the AppSumo documentation instead. Support agent: confirm whether the user is self-serve or AppSumo before giving plan-specific advice.
TL;DR: Find Personal Email looks for a contact's non-work email: cache → LeadMagic → Wiza, stopping at the first hit. It costs 1.5 credits per lookup attempt, hit or miss. A lead that already has a personal email stored, or a provider outage, costs nothing. Results go in the Personal Email column, separate from the work email. Every plan.
Find Personal Email
Most enrichment finds a contact's work email. Find Personal Email is the complementary action: it looks for a personal (non-work) address and keeps it separate from the work address.
Where to run it
- On many leads: Lead Lists → open a list → Actions → Enrich → Find Personal Email ("Find personal email addresses for leads. Charged per lookup, not per hit."). Use Run settings and the run menu to pick which rows run. See Actions drawer
- From the column: the Personal Email column header has a run button with Run all rows, Run on unfilled rows and Run on advanced filter
- On one lead: click Reveal personal email in the lead's Personal Email cell (tooltip "Reveal personal email · 1.5 credits", "Charged per lookup attempt.")
When nothing is found, the cell shows "No personal email found".
How it works
The lookup runs in this order and stops at the first hit:
- Cache: the lead's own stored personal emails. If the lead already has one, it is returned and nothing is charged
- LeadMagic: a dedicated personal email finder. It needs the lead's LinkedIn URL
- Wiza: the fallback. It can work from the person's name and company domain when there is no LinkedIn URL
Found addresses are saved to the lead's Personal Email field. They never overwrite the work email from Find Email, and Find Email never returns personal addresses.
Pricing
Find Personal Email is charged per lookup attempt, unlike Find Email and Find Phone, which charge only when something is found.
| Outcome | Charged? |
|---|---|
| Lead already has a personal email (served from its own data) | Free |
| Found by a provider | 1.5 credits |
| Not found (providers answered, no personal email) | 1.5 credits |
| Provider outage (no provider could be reached) | Free |
Running it again on a lead where nothing was found is a new attempt and is charged again. Use Only run if in Run settings to skip leads you do not want looked up; skipped rows are not charged.
The same price applies to the find_personal_email tool over MCP. See Credits & Pricing.
When to use it
- Reaching contacts who do not respond on their work email
- A backup channel for high-value prospects
- Founders and consumer-facing contacts, where a personal address can be the better channel
For the best match rate, make sure leads have a LinkedIn URL before you run it. A lead without one can only be tried by the fallback provider, and the attempt is still charged.
Related
- Waterfall enrichment: how work emails and phones are found
- Actions drawer: every list action, with costs and plans
- Enrichment providers: who supplies what
- Credits & Pricing